Reviews and Feedback From Shoppers Who Actually Bought
Ask for a rating, a review or a quick survey only after a verified purchase, reward the response, and collect feedback you can trust from the people who matter: real buyers of your product.
Why brands collect verified feedback
Retain campaigns: keep them buying.
Feedback from buyers, not browsers
Every response follows a verified purchase.
More reviews where they count
Guide happy buyers to leave a review on retailer or brand sites.
Learn by product and retailer
See how a new SKU is received, region by region.
Catch problems early
Low ratings reach your team before they reach a public page.
How a review & Feedback campaign runs
From the shopper's phone browser. No app, no POS integration.
Verification and rewards
How participation is verified
- Receipt or code firstOnly verified buyers are asked
- Ratings and commentsCollected on the campaign page
- One response per purchaseNo stacking
Reward options
- Points for feedbackA fixed amount per completed survey
- Thank-you couponFor the next purchase
- Prize entryEvery response enters a draw, with a free entry route
Example: three questions after a launch purchase
Goal: learn how a new flavor lands in its first month. Offer: upload your receipt, answer three questions, earn 100 points.
- Verified purchases invited to respond
- Response rate and completion
- Average rating by product and retailer
- Themes in open comments
What you would see
Illustrative example with sample data. Not an active offer.
Where review & Feedback campaigns fit
Launch feedback
Hear from the first buyers in the first month.
Review generation
Send satisfied buyers to the retailer review page.
Concept and pack tests
Ask verified buyers what they would change.
Frequently asked questions
Can we reward a review on a retailer site?
Rewards are issued for completing the Fynloy feedback form. Campaigns can then invite the shopper to post on retailer or brand sites, within those sites’ own review policies.
Is the feedback tied to a purchase?
Yes. Every response is linked to a verified purchase, so you know the product, the retailer and the date behind each comment.
Do shoppers need to download an app?
No. Shoppers scan a QR code or open a link and take part in their phone browser. Registration, receipt upload and reward claim take under a minute.
Is POS integration required?
No. Receipt validation and product codes verify purchases at any retailer without touching the store’s systems. Retailers take part at no cost.
Who funds the rewards?
The sponsoring brand funds shopper rewards. Platform fees, campaign services and fulfilment are set out separately in your proposal.
What can we measure?
Registrations, verified purchases by product, retailer and period, rewards issued and redeemed, and repeat activity, in one dashboard. Metrics depend on the verification method chosen.
How do we start?
Tell us the products, the retailers and the goal. A pilot campaign is the fastest first step: request a pilot.
Fynloy provides promotion technology and does not provide legal advice. Campaign sponsors are responsible for the compliance of their offers, rules and marketing materials.
More ways to engage shoppers
Campaigns combine. Start with one and add the next when the results are in.
Hear from the people who bought
Choose the questions and the reward. We will reach verified buyers and report what they say.
Works at any participating retailer · No app download for shoppers · Start with a single pilot campaign